It doesn’t matter if a company sells food and drink, retail, or something else entirely; what matters is how easy and fast they can fulfill a customer’s purchase. The one thing that keeps customers coming back to your store, even though they can acquire nearly anything online, is customer service. Smile, take their order, and then present them with a receipt printed by a POS printer system.
Invest in a thermal receipt printer if you want your receipts printed fast and easily. These compact gadgets are designed to print receipts. They employ a unique paper roll that incorporates wax or resin. Before printing, the device heats the regions where it intends to display text. Despite the higher initial cost of the paper, these printers are less expensive to maintain than inkjets. It also doesn’t take any time to dry.
Businesses require a solution that integrates with their point-of-sale system; that receipt, however, is not magical. How do you choose the best brand when there are so many to choose from? The retail and service landscapes of today are distinct from their predecessors. The days of relying on a clumsy cash register, pounding on keys, and hand-writing receipts are over. Technology is a boon for any company, including a point-of-sale portable receipt printer, which is relatively tiny.
When looking for a point-of-sale thermal printer, remember these five points.
How Quick Is It?
At the register, speed is supreme. Fast customer service is vital to any company that uses a point-of-sale system. They can take orders and ring consumers up far faster than if they were to do it by hand because they have every product at their fingertips. However, they encounter a problem with the receipt bottleneck and must smile awkwardly as the receipt prints.
Millimeters per second (mm/s) or receipts per minute (RPMs) are the units of measurement used by receipt printers to describe speed. Star Micronics’ TSP650IIcloudPRNT is one of the quickest printers, with a speed of 300mm/s (or 60 RPM). A receipt printer generates it every second. In a high-volume business, those fractions of a second might mean the difference between patiently guiding clients through a line and causing them extreme frustration. Their ability to post a critical Yelp review increases in direct proportion to the amount of time they spend waiting in line.
Directly Print From The Tables
It’s a fact: most establishments, including restaurants and pubs, no longer have a dedicated cash register. Staff members, including servers, can use wifi-enabled tablets to process orders and payments directly from a wireless receipt printer. Tablets like this are an investment for businesses because they speed up the ordering process and prevent customers from leaving items at the cashier. However, what happens when the consumer wants their receipt at checkout? Is the receipt printed once the worker moves to more stationary equipment and logs in again?
No, they are wrong. Wirelessly printing the receipt from the tabletop through a wireless receipt printer should be possible. A simple button press should activate the printer, regardless of whether it connects over Bluetooth, Apple MFi, or Wi-Fi. “Alright,” the worker says, trotting over to the printer, where the receipt is already printed, and then trots back. By following these procedures, a firm can enhance the number of consumers they serve.
Portable receipt printers allow companies to streamline processes further by eliminating unnecessary stages. Employees who have one of these can skip the checkout line entirely. Consider the SM-T300i, a Bluetooth receipt printer from Star Micronics. A small, sturdy printer around 3 inches squared is available for customer service agents when they need to ring up a bill. Customers will return time and time if they can have all of their wants met in such a convenient way.
Am I Able to Personalize The Receipt?
The receipt that customers receive from businesses serves as more than just a record of the transaction. This is a chance for advertising. Putting their touch on it, along with a web address, phone number, and perhaps even a logo, can help promote the firm indefinitely. Maybe you can use polls to get feedback or even offer it. A missed chance is a plain white receipt.
A receipt roll can have your logo and contact details printed in advance. However, this can result in doubling the paper cost and a consistent size limitation for receipts. On the contrary, point-of-sale printers should be able to print both the order details and a template simultaneously. There is no additional expense for adding logos and more because the printing technique does not use ink.
How Quickly Can You Load the Paper?
When it’s time to change the paper in a receipt printer, we’ve all been stuck in a line. The cashier’s efforts to position the paper, check its alignment, and finally snap it shut cause the whole system to stand to a standstill. Then comes a test receipt; you are now chronically late and irritated if you weren’t already.
The TSP100 series of printers from Star Micronics demonstrates how quickly this may be done. Paper changes are as easy as they get. Remove the cap and insert a fresh roll. That’s it. The queue continues to advance. Customers get what they require in a way that doesn’t annoy them. A firm can serve more consumers if the line moves faster. Ultimately, this translates to more profit.
The Power Source: What Is It?
One cannot escape the fact that all technology requires some power source. Thermal receipt printers need more power because they use heat instead of ink.
With each of these options comes a set of costs and benefits. A power outlet takes up space that another gadget may use. Regular battery changes are necessary but might cause service delays and additional expenses. While particular USB receipt printers have USB power capabilities, this depends on the power supply accessible to the connected computer.
Realizing this, several printer manufacturers have introduced more eco-friendly models. The TSP100ECO is a printer model similar to the TSP100 that was previously discussed. It saves money by reducing electricity consumption by 75% and paper consumption by 70%. It is possible for a company to completely ignore its power usage until the payment for its utility bill arrives.
Conclusion
In summary, choosing the right point-of-sale printer involves considering speed, connectivity, customization, ease of paper loading, and a power source. By focusing on these critical factors with a Direct Macro approach, businesses can efficiently streamline their sales process, enhancing customer satisfaction and boosting overall operational efficiency.